Receptionist
Company Overview
We are a leading pole dancing studio on a mission to inspire and empower women of all ages, shapes, sizes, and fitness levels. Through the art of pole dancing, we help women discover self-love, gain confidence, and reach their full potential.
Role Summary
This role is pivotal in maintaining a welcoming and efficient studio ambiance while addressing member inquiries and operational needs. You will represent the studio's commitment to excellence, managing both the reception area and member support with a keen focus on exceptional customer service.
Responsibilities & Duties:
Manage the front desk operations, ensuring a seamless member experience.
Address member inquiries with empathy and professionalism.
Oversee studio operations, from maintaining ambiance to managing class enrollments.
Engage with our community, representing our brand's voice and ethos.
Location & Hours
This a casual position to start and requires availability Monday to Thursday evenings.
Total weekly hours: 12-16.
The role requires presence at both our Underwood and Springfield locations.
Compensation
Payment is in line with the Fitness Award Wage
Qualifications & Skills
Excellent communication skills.
A natural aptitude for customer service.
Strong organisational skills and attention to detail.
A passion for our studio's mission and values.
Ability to travel between both studio locations as needed.